Wire Transfer Policy

Effective Date: 09/01/2023

At Better Building Hardware, we value the convenience and security of wire transfer payments for our valued customers. This policy outlines the process and associated fees for wire transfers. It also emphasizes the importance of all parties taking responsibility for their own transfer fees.

Wire Transfer Process:

1.1. Wire Transfer Instructions: Customers may request wire transfer instructions by contacting our Customer Support team or their sales representative.

1.2. Accurate Information: Customers need to provide accurate and complete information when initiating wire transfers to ensure timely processing.

1.3. Timely Submission: Customers are responsible for initiating wire transfers in a timely manner to meet payment deadlines. Better Building Hardware will not be liable for delays resulting from late transfers.

Wire Transfer Fees:

2.1 Correspondent Bank Fees: Customers should be aware that correspondent banks involved in the wire transfer process may charge additional fees. These fees are the sole responsibility of the customer. Customer Responsibility:

3.1. Full Payment: Customers must ensure that the total amount, including both the invoice amount and all associated fees, is transferred to Better Building Hardware.

3.2. Covering Transfer Fees: Customers must take responsibility for covering any correspondent bank fees. Failure to do so will result in an underpayment, and the outstanding balance will be billed to the customer. Better Building Hardware takes responsibility for any fees incurred by our own bank for receiving incoming wires.

3.3. Tracking and Confirmation: Customers should retain proof of wire transfer, including tracking information and confirmation receipts, as evidence of payment.

Non-Payment Consequences:

4.1. Delays: Failure to pay the full invoice amount, including transfer fees, may result in payment processing delays, which could affect the delivery of products or services.

4.2. Additional Charges: If a customer's wire transfer does not cover all associated fees, Better Building Hardware reserves the right to bill the customer for the outstanding balance and any additional costs incurred in recovering the amount.

4.3. Legal Action: Repeated failure to adhere to this wire transfer policy may result in legal action to recover outstanding payments and fees.

By choosing to make a payment via wire transfer, you acknowledge and accept the terms and conditions outlined in this Wire Transfer Payment Policy.

Better Building Hardware reserves the right to amend this policy at any time without prior notice. Customers are encouraged to review this policy regularly for updates.

This policy is effective as of 09/01/2023